The Rise of AI in HR: Leveraging Technology for Small Business Growth
Human resources are undergoing a transformation, thanks to
Artificial Intelligence (AI) – with several tasks being simplified and, or automated,
this cutting-edge technology assures business leaders that their HR departments
can participate in the growth strategy of the business. Employees are
increasingly being engaged in strategic tasks that boost growth.
AI’s impact on Recruitment, Talent acquisition and employee
onboarding is significant, with platforms such as ATS growing in popularity
because they significantly cut the manual labor in the initial candidate
screening process by scanning CVs for relevant information. HR managers in small
firms can employ these systems in order to enhance the recruitment process
without developing large HR departments.
Conversely, AI engaged in employee engagement has been well developed and has gained traction in organizations owing to AI developed tools and programs which have the ability to measure employee sentiment and deliver updates and feedback in real time. This enables a proactive approach where companies can fill the gaps before they occur leading to a strong supportive company culture.
For learning and development, AI can recommend
training based on an employee’s role, skill gaps and career aspirations. Such
high level of personalization increases productivity as well as satisfaction
which is pertinent for small organization to retain talent.
But the adoption of AI in HR is not without
its hurdle. Small businesses need to consider the cost involved in adopting AI,
data privacy and the ethical issues related to automated decision-making. It's
important for them to select scalable and easy-to-use tools that would not
drain their already limited resources out.
Though AI will never replace the human element of HR, it
can certainly make HR simpler for small businesses. In fact, being able to
effectively leverage AI will likely soon be a requirement for any small
businesses hoping to achieve success in an increasingly competitive future work
environment.
References
1. McKinsey & Company. (2024). Four Ways to Start Using Generative AI in HR.
Retrieved from https://www.mckinsey.com/capabilities/people-and-organizational-performance/our-insights/the-organization-blog/four-ways-to-start-using-generative-ai-in-hr
2. Gartner. (2024). Artificial
Intelligence in HR: Driving Innovation in Human Resources.
Retrieved from https://www.gartner.com/en/human-resources/topics/artificial-intelligence-in-hr
3. IIInigence. (2024). AI
in Human Resources: Transforming Recruitment and Employee Engagement in 2024.
Retrieved from https://www.iiinigence.com/post/ai-human-resources-2024
4. SAP News Center. (2024, April). 2024 HR Trends: The Year of AI. Retrieved from https://news.sap.com/2024/04/2024-hr-trends-the-year-of-ai/
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